SHIPPING & RETURNS

Returns Policy

You may return your item within 7 days of delivery for a full refund of your purchase price.  Please send the item in as received condition, with all tags attached and from a smokefree environment.

To return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.  You will be notified via email of your refund once we have received and processed your returned item. 
Purchases paid by a gift card are not returnable.


Shipping

Purchases are sent out by Priority Mail. Your order will be processed the same day as purchased.  Orders received prior to 1pm PST will be shipped the same business day.  Orders placed after 1pm PST will go out the same or next business day. Your package will include tracking and should arrive within 2-3 mailing days.

International Shipping

Purchases are sent out by International USPS via Priority/First Class mail.  Your package should arrive in 6-10 business days to most destinations.